Support
Welcome to the Nordic Games Support page. Here you will find answers to a selection of common and known issues regarding the various products.
Some of the known issues are relating to usage and functionality, but are listed here to help your gaming experience.
All the products are fully tested and have passed all the required standards. However, if there is a question that hasn't covered your issue, please contact us.
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How do I unlock Shame in We Sing Robbie Williams
To unlock the song Shame, you need to score over 5000 points in every single song in the game. That means all 25 songs as well as the three melody songs as well. Once the last song is done, the song will then unlock with a message appearing. Has this solved your problem? If not, please contact us. |
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I cannot find We Sing Down Under or We Sing Deutsche Hits at my local retailer
These games were released for specific countries, Down Under for Australia and Deutsche Hits for German. You can order these games from their countries local retailers. Has this solved your problem? If not, please contact us. |
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Can I playing using Konami dance mats on Wii?
Most dance mats are compatibile with the Dance Party games and We Dance. However, please note that the Konami mats do not have buttons in the bottom left and right sides of the mat. That means these will be missed during gameplay. Has this solved your problem? If not, please contact us. |
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There are no ports to connect my dance mat to my Wii
The Dance Party Dance Mat and the Star Mat use the GameCube ports that are located under the top flap of your Wii. Simply lift the flap up and the ports can be seen underneath. Be sure to connect the mat to the correct port, starting from the left with one dot for player 1, right up until the right with the four dots for player 4. Has this solved your problem? If not, please contact us. |
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Are the microphones supposed to amplify sound in We Sing games?
The microphones are not designed to amplify the sound that they take in. They are only used to register what sound is being made in relation to the gameplay and output the sound as it has been received through the speakers. There is a test you can do to hear the output from the speakers of you singing into the microphone: Has this solved your problem? If not, please contact us. |
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I cant seem to unlock any new vehicles or tracks
If you've been playing awhile and dont seem to be progressing up the leaderboard, you may need to delete the save. To unlock everything you only need to be high (top 3 places) on the overall leaderboard. Has this solved your problem? If not, please contact us. |
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Will games from different countries play on my console?
All Nordic Games' product are designed to work with the PAL television system and on consoles that have been designed for the PAL system. PAL consoles are designed to work in Europe, Australia, New Zealand and other countries that use the PAL television standard. (More details on this can be found here). Has this solved your problem? If not, please contact us. |
Wii PC PS | |
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I cant seem to unlock any new vehicles or tracks
If you've been playing awhile and dont seem to be progressing up the leaderboard, you may need to delete the save. To unlock everything you only need to be higher on the leaderboard. Has this solved your problem? If not, please contact us. |
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How can I set my name, instead of it just saying “Player”?
When you start the game for the first time you are prompted to input your name. This will be the save file and player name throughout the game. Should you wish to change this name, or are you are struggling to unlock courses and content you will need to delete this file. You will lose all your progress, but can input a new name and will be easier to unlock courses and karts within the game. To delete your save: Has this solved your problem? If not, please contact us. |
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The disc could not be read please refer to Wii operations manual for details
When trying to play you recieve the error message "this disc could not be read please refer to wii operations manual for details". Has this solved your problem? If not, please contact us. |
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When playing on my HDTV the music is out of sync with the video
There is now an offset (HDTV) feature incorporated in the game which allows you to speed up and slow down the timing bar for when lyrics appear. Its in milliseconds so you need to choose any value above or below +100MS or -100MS (+/-0.1 seconds) all thew way up to +/- 500ms (0.5 seconds) and adjust it till it suits your singing style. Has this solved your problem? If not, please contact us. |
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I cannot find the socket to plug my dance mat into the Wii
The Wii Dance Mat must be plugged into the Gamecube ports located on the top of the Wii. Has this solved your problem? If not, please contact us. |
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